Questions
we get a lot.

Cirqle is a premium streetwear label out of Mumbai, built for people who treat what they wear as an extension of who they are. We make elevated everyday tees in premium fabrics — Supima cotton, high GSM, prints engineered to last drop after drop, wash after wash.

We're not a fast-fashion brand. We're not a "luxury" brand pretending to be relatable either. We sit in the middle: premium you can actually feel, priced to actually wear.

It's our north star. Every piece we drop has to earn its place — through fabric, fit, graphic, or detail. We'd rather release 12 pieces you'll wear into the ground than 120 you'll forget about by next month.

It also means we design for the person who doesn't want to blend in. Our wearer doesn't dress to be seen — they dress to be remembered.

We're headquartered in Mumbai, India. Our pieces are designed in-house and produced with carefully vetted manufacturing partners across India — the same factories trusted by global premium labels.

Supima is the top 1% of cotton grown in the world. Its fibres are nearly twice as long as regular cotton, which means:

• Softer — feels closer to silk than to a regular tee
• Stronger — up to 45% more durable than standard cotton
• Holds colour better — your blacks stay black, your prints stay sharp
• Doesn't pill — even after dozens of washes

That ₹500 tee you've worn three times and thrown out? That's regular cotton hitting the end of its life. Supima is built differently.

Most of our tees sit at 220–240 GSM — heavyweight, structured, with the kind of drape you usually only get from imported labels. You'll feel the difference the moment you pick one up.

Specific GSM is listed on every product page under "Fabric & Fit."

Short answer: no, not if you wash them right. We use high-density screen prints and DTG techniques that cure into the fabric — not the cheap plastisol layer that peels off in 5 washes.

Follow our care guide and your graphics will look the same on wash 50 as they did on day one.

Three things, mostly:

• Fabric grade — we don't compromise. Supima, high GSM, no exceptions.
• Tight edits — we drop 12–18 SKUs at a time, not 200. Every piece is intentional.
• Design discipline — we'd rather not release a tee than release a generic one.

Yes. We work with audited manufacturing partners in India who pay fair wages and follow safe working conditions. We're a young brand and we're building our sustainability roadmap publicly — expect more transparency on this in the months ahead.

Every product page has a detailed size guide with chest, length, and shoulder measurements in cm. We also list the height + size of the model in every shoot, so you can match against your own frame.

Tip: lay a tee you already own and love flat, measure it, then match. It's the fastest way to land your perfect fit.

It depends on the silhouette — and we tell you upfront on each product page. Our drops include:

• Oversized — drop shoulders, boxy cut, longer body. Wear true to size.
• Relaxed — roomy but not slouchy. Wear true to size.
• Regular — classic, structured. Size up if you prefer a looser look.

For oversized and relaxed fits — go with your usual size. For regular fits — size up if you want extra room, stay true if you want it fitted. Still unsure? DM us on Instagram with your measurements and we'll help you nail it.

Hit "Notify Me" on the product page. Most of our drops are limited and don't restock — but when they do, you'll be the first to know.

For high-demand pieces, we sometimes do a single restock 4–6 weeks after the original drop. Cirqle Community members get 24-hour early access.

A drop is a small, themed collection of 8–18 pieces released together — and only available while stocks last. Every drop has its own concept: a colour story, a graphic universe, sometimes a collab.

Think of it like a music EP. Once it's out, it's out. We don't reprint.

Every 4–6 weeks. We're a drop-led brand, not a continuous-catalogue brand. We'd rather release fewer, sharper pieces than flood the site with SKUs nobody asked for.

Most won't. That's part of the deal — Cirqle is built around scarcity, and what makes a piece special is that not everyone gets to own it.

A handful of "core" pieces (think: signature minimal tees, hero graphics) do come back. Watch your inbox or DMs.

Join the Cirqle Community. Members get:

• 24–48 hour early access to every drop
• Invite-only events and pop-ups
• First dibs on collabs and limited runs
• Behind-the-scenes design previews

Sign up via the homepage banner or by buying any piece on the site (you're auto-enrolled).

Yes — with artists, musicians, illustrators, and culture-makers we believe in. If you've got something to say and want to say it on a Cirqle tee, drop us a line at collabs@cirqlestore.com.

We ship across India and to most international destinations. Shipping options and rates show up at checkout based on your address.

• Metros (Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Pune): 2–4 business days
• Tier 2/3 cities: 4–7 business days
• Remote pin codes: 7–10 business days
• International: 7–14 business days

Orders are dispatched within 24–48 hours of placement (excluding Sundays and public holidays).

Free shipping on all prepaid domestic orders above ₹1,499. Below that, a small flat shipping fee applies and is shown at checkout. International shipping is calculated at checkout based on destination and weight.

Once your order ships, you'll get an email and SMS with a tracking link. You can also track from your account dashboard at any time. Tracking updates within 24 hours of dispatch.

If your order hasn't arrived within the timeline above, email us at care@cirqlestore.com with your order number — we'll chase it down for you. We're fast on this. Promise.

We accept returns and exchanges within 15 days of delivery, as long as:

• Tags are intact and the piece is unworn and unwashed
• Original packaging is included
• The piece isn't from a final-sale or collab drop (these are clearly marked)

Yes — size exchanges are free within India, subject to stock availability. Initiate the request from your account dashboard or email care@cirqlestore.com within 15 days of delivery.

• Log into your account → Orders → Request Return
• Or email care@cirqlestore.com with your order number and reason

We'll arrange a reverse pickup from your address within 2–3 business days.

Refunds are processed within 3–5 business days of us receiving and quality-checking your return. The amount lands back in your original payment method within 5–7 business days after that.

For COD orders, refunds are processed via bank transfer or store credit (your choice).

That's on us — and we'll fix it fast. Email care@cirqlestore.com within 48 hours of delivery with photos and your order number. We'll arrange a replacement or full refund, no questions asked.

• UPI (GPay, PhonePe, Paytm, BHIM)
• Credit & Debit cards (Visa, Mastercard, Rupay, Amex)
• Net Banking (all major banks)
• Wallets (Paytm, Mobikwik, Amazon Pay)
• EMI (no-cost EMI on select cards above ₹2,999)
• Cash on Delivery (select pin codes)

Yes, on most pin codes across India. A small COD handling fee may apply at checkout. COD is not available on international orders or on certain high-demand drop releases.

100%. All transactions are processed through Razorpay/Shopify Payments with bank-grade SSL encryption. We never store your card details on our servers.

We don't run constant discounts — it cheapens the brand and we'd rather price fairly from day one. But Cirqle Community members get exclusive early-access prices on every drop, and we run occasional friends-and-family events. Sign up to stay in the loop.

• Turn inside out before washing
• Machine wash cold (max 30°C) on a gentle cycle
• Use a mild detergent — skip the bleach
• Wash with similar colours
• Line dry in shade — direct sunlight fades premium dyes faster
• Iron inside out on low heat. Never iron directly on prints.

All our fabrics are pre-shrunk before stitching, so you can expect minimal shrinkage (under 3%). Following the wash care above will keep your tee in its original shape and size.

Three rules:

• Always wash inside out
• Never iron directly on the print
• Skip the dryer — line dry in shade

Do this and your prints will look fresh for years, not months.

It's free, and you're in the moment you sign up via the homepage or place your first order. You'll get early-drop access, member-only events, and a heads-up on collabs before anyone else.

Yes — and we love it when our community styles Cirqle their way. Tag @cirqle and use #BuiltToStandOut on your post or reel. We feature community fits every week on our stories and grid.

Currently, we are available exclusively on our own website, however we will figure out a way to find you on other channels as well later.

Whether you're a creator, artist, brand, or culture-maker — we're open to it. Reach out to collabs@cirqlestore.com with a quick intro, your work, and what you're thinking. We read everything.

Yes. For team uniforms, brand merch, college fests, or corporate gifting — email collabs@cirqlestore.com with quantities and timeline. We offer custom branding and tiered pricing for orders above 50 units.

We're built on conversation, not bots. Reach out:

• DM us on Instagram @cirqlestore - fastest response
• Email care@cirqlestore.com - we reply within 24 hours
• WhatsApp us at +91-XXXXXXXXXX — Mon–Sat, 10am–7pm IST